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Store, Retail & Returns

We collect your purchase and bring it to you. Choose the option that fits, then make it yours.

Choose what you need

Explore the details before adding anything to your plan.

  • Store pickup

    We collect your purchase and bring it to you.

  • Retail pickup

    Bring a retail purchase home.

  • Returns

    Send an eligible return back to the store.

  • Donation drop-off

    Get your donation to an accepting destination.

  • To storage

    Deliver goods to your storage destination.

What store, retail & returns covers

Trips where one end is a shop or institution rather than a home. Collecting a store or retail purchase, taking a return back, or handing an item to a donation or storage destination.

  • Store Pickup & Delivery
  • Retail Pickup & Delivery
  • Return Pickup & Delivery
  • Donation Pickup & Delivery
  • Storage Pickup & Delivery

Have the order ready to collect

A few useful details for store, retail & returns.

  1. Confirm order readiness, third-party collection permission and the exact collection entrance with the seller.
  2. For a return, obtain the retailer’s acceptance and reference first; a transport plan does not authorize the refund.
  3. Include packaged dimensions, every piece and the receiving contact. Keep assembly separate from the delivery level.

A few details make a better plan.

  1. Exact items and quantities

    Add photos and measurements when they help explain the job.

  2. Pickup, drop-off and access

    Mention stairs, elevators and the place where the team can load.

  3. Your preferred timing

    Review available arrival windows and the price for your selection.

Before you book

What is included in store, retail & returns?

Store, order reference, collection readiness and receiving contact.

Which store, retail & returns option should I choose?

Compare store pickup, retail pickup, returns, donation drop-off. Open the exact service to review its scope before adding it to your plan.

What can I have delivered?

Choose an exact service for furniture, appliances, store purchases, marketplace finds or courier items. Provide the item list, measurements and handling details.

Can a store release my order to the crew?

Confirm third-party pickup with the store first. Add its address, order reference, collection instructions and pickup contact.

How do I choose the handoff?

Review doorstep, room-of-choice or white-glove options offered for your items. Assembly is selected separately where eligible.

What should I prepare for store, retail & returns?

Confirm order readiness, third-party collection permission and the exact collection entrance with the seller. For a return, obtain the retailer’s acceptance and reference first; a transport plan does not authorize the refund. Include packaged dimensions, every piece and the receiving contact. Keep assembly separate from the delivery level.

Big plans. A simple next step.

Tell us what you need. Build your plan before you book.

Start a delivery

Your service details carry into Zoomy. Addresses, timing and price are resolved there.